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Operational Support
That Creates Space to Lead

I work with senior leaders, founders, and teams to create structure

and momentum — so you can focus on what matters most.

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Services

Executive & Continuity Support

Ideal for senior leaders, founders, small leadership teams
 

Executive operations support that provides continuity, structure, and reliable follow-through — helping leaders stay focused on priorities while day-to-day operations, communication, and coordination run smoothly.

Typical scope​

  • Executive agenda & priority coordination

  • Meeting preparation, follow-up, and documentation

  • Stakeholder communication and alignment

  • Proactive operational support and follow-through

Outcomes

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  • Reduced operational burden

  • Clearer priorities and decision flow

  • Dependable support without permanent hiring

Project Coordination & Delivery Support

Ideal for teams running key initiatives alongside business as usual

Structured project coordination to keep initiatives moving forward with clarity, accountability, and alignment. I support planning, tracking, and communication so teams maintain momentum without adding complexity.​

Typical scope​

  • Project planning and coordination

  • Timeline, milestone, and dependency tracking

  • Cross-team follow-up and status updates

  • Support to unblock issues and maintain progress

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Outcomes

  • Improved delivery reliability

  • Clear ownership and communication

  • Fewer delays and misunderstandings

Engagement

How We Work Together

I work primarily on retainer to provide the continuity and context that makes operational support truly effective.


A retainer means you have consistent capacity without the commitment of a permanent hire. I'm embedded enough to understand your priorities, your people, and your rhythm — but flexible enough to scale as needs change.

Most retainers include:

  • Time commitment tailored to your needs and priorities

  • Regular check-ins and priority alignment

  • Scope that adjusts as circumstances evolve

  • Quick response times for time-sensitive needs

 

This model works particularly well during transitions, growth phases, or sustained high-workload periods where you need someone who can hit the ground running and stay consistent.


Project-based work is available for defined initiatives with clear deliverables and timelines.

Getting Started

I take on a limited number of clients to ensure consistent, high-quality support. I work best with leaders who value clear communication, proactive coordination, and getting operations right.


If you're wondering whether we're a good fit, here's the process:

Initial Conversation (30 minutes)

​We'll discuss your current situation, challenges, and what support would be most valuable. No obligation — just a straightforward conversation about whether we're aligned.
 

Scope & Proposal

 

If there's a fit, I'll send a clear proposal outlining scope, time commitment, and approach. We'll refine until it feels right.

Start with Clarity

 

Once we agree, we begin with a clear kickoff, defined deliverables, and a working rhythm that fits your style.

About

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Hi, I’m Luisa

I support leaders and teams when demands begin to outpace capacity — during growth, transition, or when priorities multiply faster than resources.

What I do

I provide operational support that keeps critical work moving: coordinating across teams, ensuring follow-through, and making sure nothing important gets lost in the day-to-day. The behind-the-scenes work that creates space for leaders to think strategically, clarity for teams to execute confidently, and momentum for projects to succeed

How I work

I start by understanding what's actually happening — not just what's documented, but how work flows, where pressure builds, and what slips when things get busy. Then I introduce structure that supports the work rather than complicating it.


My focus is reducing complexity, maintaining sight of what matters, and ensuring nothing critical falls through while your attention is needed elsewhere.

Working Together

I take on a small number of clients at a time, typically on retainer. This work depends on continuity and trust, so I'm deliberate about the partnerships I form — not out of exclusivity, but because meaningful collaboration requires genuine alignment.


If you're looking for reliable, adaptable support as your situation evolves, let's explore whether we're a good fit.

Let's Connect

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